Frequently Asked Questions
Find answers to common questions about our products, orders, shipping, and returns. We’re here to help you shop with confidence..
Orders & Shipping
Q1: How long does it take to receive my order?
Please allow 2–5 business days for production, plus standard shipping time (3–7 business days depending on location).
Q2: Do you offer international shipping?
At this time, we only ship within the U.S. We're working on expanding—stay tuned!
Q3: Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email.
Returns & Exchanges
Q1: Do you accept returns or exchanges?
Because many items are made to order, we only accept returns for defective or incorrect items. Please contact us within 7 days of receiving your order.
Q2: What if I ordered the wrong size?
We encourage checking our size guide before purchasing. If you ordered the wrong size, contact us and we’ll do our best to help.
Product Info
Q1: How do I find the right fit?
Check out our detailed size chart for each product. If you're between sizes, we recommend sizing up for a more relaxed fit.
Q2: Are your products pre-shrunk?
Most of our items are pre-shrunk, but please refer to the product description for specific care instructions.
Q3: What materials are used in your activewear?
We source high-quality performance fabrics focused on comfort, durability, and movement. Each product page includes detailed fabric info.
Account & Support
Q1: Do I need an account to place an order?
No account is required, but creating one allows you to view order history and save shipping preferences for faster checkout.
Q2: Who do I contact for questions or help with my order?
Reach out to us anytime at support@azayafit.com or through our Contact Us page—we’re here to help!